An Open Letter To Forever 21, From A Fat Customer

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Today, I visited one of your stores. I know, it was wishful thinking even hoping that there would be a plus size section inside those 3000+ square feet, as so often clothing sizes end at L in your stores. But my best friend had some (plus size) jeans to exchange, and as you can see I’m a plus size fashion blogger, so I thought maybe I’d pick something cute out for myself. I spent $100 ordering things from your store online just last week, like I do most months. It’s not easy to find affordable clothing for people my size, and though your size 3x is snug on me I can make it work, and 6 items for $100 ain’t bad.

After we show the cashier the jeans that need to be exchanged (because they got holes in the seams within minutes of putting them on), I asked where the plus size section was. “Over here” my best friend says as she starts walking into a corner of the store that I thought was being used as storage. Ok, that may be a bit dramatic. I didn’t think that part of the store was actually being used as storage, because I couldn’t see that part of the store. Not from the sprawling glass windows outside the store, not from the cashier’s station where perhaps there would be a sign that said “plus”, not from the center of the store as it hid back behind the lingerie section (which does not carry any plus sizes). I was excited that there was actually a space where my 3x sizes were being held, though. I was impressed! Actual plus sizes in store! Better yet, a store clerk helped us find my friends jeans so we could exchange them. No problem.

Then we were left to “shop”. It was, in a word, horrifying.

Your entire store is lit with beautiful cool white lighting, and the floors are shiny little tiles of white and gold. There’s accessories on walls, and little treasures to be found all over the place. So please, tell me why the sweet hell the tiny plus size corner is dimly lit with yellow lights, no mirrors, and zero accessories on the shelves. There were entire hanging racks with only hangers on them. No clothes. But of course there were no clothes hanging nicely on the walls… they were all collected into an even tinier corner of the itty bitty room, shoved onto racks that were haphazardly placed so close to one another that nobody could walk between them. I thought for a moment “maybe I’m over reacting. Let’s see… does the rest of the store look like this?”. No. Definitely not. Even the most crowded sections of the store were clean and tidied.

Now, I am grown. I can do all my shopping online from my incredibly comfy couch. I know where to shop and I have a lot of knowledge about plus size brands. I love the shit out of myself, and have spent a lot of years breaking down the crap that I’ve learned about my body to realize that I’m totally worthy of cute clothes, just like every other person. Even my, super secure, grown ass, could not help but feel ashamed while I was shopping in your store. I knew exactly what was happening the second I stepped into that plus size section. I knew I was being pushed aside. I knew I was an after thought.

I’m not your target market though, am I? No. Your target is a bit younger than me. I know this because your target market often asks me to review your clothing, asks what my favorites from your store are. Your target hasn’t had the time that I’ve had to learn what is so fucked up about society’s attitudes towards fat people. Your target customer may not even have the luxury of being able to shop online, so that they can completely skip over the entire in-store experience. They’re young women, who are just looking to feel pretty in some semi-trendy clothes that they can afford. That sounds pretty simple right? It sounds like something everyone should have access to, something anyone could find. It’s not. Because stores keep shoving us in tiny, dimly lit corners very similar to your store’s set up. So young women, your target audience, continue to feel forgotten, as if their existence isn’t even worth the sales dollars.

It’s not us, the consumer, who should be forced to feel ashamed when shopping in your stores. Your reckless disregard of fat people’s feelings is shameful. You have got to do better than this. We deserve better than this. Year after year, plus size clothing sales increase, and year after year we are relegated to a tiny corner in your massive expanse of sales floor. I watch your plus size swimwear sell out every summer, while you neglect to include plus size clothing in any of your sales.

This is my open letter to you. Asking you to take the time to treat us with the respect and dignity that you treat your other customers. I’m asking you to take the time to make your store’s reflect the same shopping experience that you provide our smaller counter parts. I’m asking you to help break the cycle of young women that feel ashamed of their bodies, help us to make more girls feel connected and supported by their communities. Create spaces that make people proud to wear your clothing. Bring positivity into your stores, instead of alienation.

I’m over the nonsense, and I know plenty of other women are too. Get with it.

fatgirlflow.com

 

 

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  • Katie moore
    January 20, 2016 at 11:41 pm

    I sent them an email about a store in Atlanta and Augusta in June concerning their “plus size section”. To this day no response

  • Angela Broxton
    January 20, 2016 at 11:49 pm

    Well said!!!

  • Karen Cabrera
    January 21, 2016 at 12:17 am

    OMG! Your letter has brought tears to my eyes. I’m one of your youtube followers and I could not be prouder of you as Iam right this moment. You are a sweet and kind soul. You are phenomenal. God bless!

    • fatgirlflow
      January 21, 2016 at 2:21 am

      Thank you Karen. thanks for the love and support <3

  • Paula Stewart
    January 21, 2016 at 12:18 am

    I went into their store in Kalamazoo, MI and wanted to buy some clothes for my teenage daughter that wasn’t with me. I had never been in one of their stores so when I went in I started looking around. After quite a while, not a single employee asked to help me. Finally I asked them what kind of sizes they carry and I was flat out told that that they do not carry anything that could possibly fit me. It has been a really long time since I have been so offended and needless to say I have never been back.

    • Tara Jamelle
      October 9, 2016 at 12:49 pm

      Are you serious???? That’s crazy!!!! I would of pushed her ass into the clothes!!

      And I love shopping at the NY locations
      #plussizegirl

  • Courtney Haddock
    January 21, 2016 at 12:21 am

    Although I’m that girl that is right in between a snug 12 and a loose 14 I still prefer the plus size section when there is the option of one. The only 21+ that has EVER really been amazing I guess you could say is the store in Jacksonville FL and that even leaves a lot to be desired seeing as how it’s a 2 story store and a small section is dedicated to the plus size. There is a section for the kids that’s bigger than the plus size which is why I have steered away from forever 21 for quite some time. There are other places I know I can go and get what I’m looking for and not be disappointed by the lack of clothing options because contrary to what society says, not all plus size women want to walk around in trash bags some of us have a sense of fashion.

    • Beth
      January 21, 2016 at 5:25 pm

      I, like you, am an “inbetweenie” who likes to shop plus in addition to “straight” sizes. I was recently in F21 in Montgomeryville, PA and that store was surprisingly well-stocked in its plus section. It was in the back of the store, of course, but well-lit and orderly. My point is that they obviously have the ability to make their stores more inclusive and they need to get on that in ALL their stores. Do better, F21!

      • Kira Cofield
        February 29, 2016 at 8:40 pm

        I love the F21+ in Montgomeryville! I’ve been to many F21, and that one easily has the best Plus section. Center City Philadelphia is also pretty good. Willow Grove, PA has one, but in all my many years and dollars, I didn’t even notice it until one of my friends pointed it out to me, Love F21, but they really gotta work on this.

  • Jennifer Chambers
    January 21, 2016 at 12:43 am

    Well written! Thanks for writing this. It’s this, exactly, in most every store.

  • Jamie Talley
    January 21, 2016 at 1:12 am

    Very well said. I’ve always been a plus size girl and I hate shopping anymore. Plus size clothes that are affordable are hard to find. If they are affordable it normally looks like something an old lady would wear. If it’s trendy, it tends to be double the price of a smaller outfit. More stores should have stylish and affordable clothes because big girls want to be beautiful too!

  • Kaylee
    January 21, 2016 at 2:13 am

    I feel like this is not quite accurate. You are trying to address an entire corporation with hundreds, if not thousands of stores based on your visit to this ONE section of this ONE store at ONE particular time. Not to mention the fact that it’s January and the retailer is still probably reeling from Christmas sales.

    • fatgirlflow
      January 21, 2016 at 2:19 am

      Kaylee, the post is not to address ONE store. I have been in dozens of stores, not only Forever 21, that treat their plus size customers as second rate. I think that Forever21 is a good example of this, but they certainly are not alone.

  • Michelle Williams
    January 21, 2016 at 2:33 am

    Amen! I adore Forever21+ online as I’ve mentioned numerous times. That being said I have also felt the rejections of being pushed to the corner of the store to find my size. That is if they have it at all since many, like the XXI in Downtown San Diego still don’t even have that. Thanks for speaking up about it ^__^

  • Grace
    January 21, 2016 at 3:07 am

    I know that feeling all too well. It’s all the same in Forever21, H&M, and even Target – where the plus size is crammed between the sales rack and maternity. The only store I can feel like a queen in by me is Lane Bryant…but only when there’s a sale or some of those real women dollars involved. It’s so sad and they just don’t get it. They don’t want to get it. It’s the same way that all the straight size clothing styles are never made in pulse size. I shop online because I can find things in my size without feeling like a troll in a dark corner seeking out an elusive skirt that someone told me they got at one of those chain stores. But, I also hate shopping online because I can’t just try it on, I have to wait til it arrives and if I don’t like it I have to return it and try all over again. I would love to just go to a mall, hop into a store, try some stuff on, and go home with things I like without busting my wallet. Why can’t that be part of the fat experience? Why is that reserved mainly to thin people? I just don’t get how not even money is a motivation for these stores. They must really hate the fat consumer. At this point it might just be worth it to learn to sew things my own damn self. Thanks for your words!

  • Samantha @ the haunted housewife
    January 21, 2016 at 3:19 am

    Hell yeah. My cities plus section is in a dark, musty corner also. It’s freaking TINY. It might as well be in a closet :-/ they treat us like trash. I hope they respond.

    • Kristy
      January 21, 2016 at 8:42 am

      The Forever 21 in Birmingham AL has a pretty large plus size section, but it’s always in such disarray that I don’t even bother to shop there. It seems as though they never tidy it up and put things back where they belong. It’s more like treasure hunting in a thrift store than shopping in a retail clothing store.

  • Ana Maria
    January 21, 2016 at 3:51 am

    Agreed with 100 percent. I love fashion and I’m plus sized. It’s quite disappointing to feel like I have less options when of course I want to rock the outfits that are displayed. I know I can and there are million other woman than can. I feel upset and left to settle. Thank you for bringing light to this. It’s important for our voices to be heard. Our money is green and our bodies are beautiful and we should be overwhelmed with options rather than poor selections.

  • Bronwyn Southgate
    January 21, 2016 at 10:31 am

    Im from South Africa. When the store opened here, i was overjoyed to see a plus ize selection. It was a bit small, but i made due. Last December I went back to the store to be told the plus size selectuin had been discontinued due to lack of interest. Im totally flabbergasted as this was the last store to discontinue their plus size range. All stores have discontinued their plus size ranges in South Africa.

  • Melissa Mcneil
    January 21, 2016 at 11:59 am

    Being a xxl to a xxxl depending on the cuts, I loved your letter, I have always been a big girl and even the big girl designers suck. Why put totally different stuff out there for us, big flowers or prints.. We want the same cool stuff just in our size, and a 16 to me is NOT plus… When your # starts with a 2… 20,22,24,26…..youre a plus. Fashion industry, get it together, WE ARE THE NORM!

  • Sarah
    January 21, 2016 at 2:38 pm

    This is awesome! It’s absolutely infuriating when I have money to spend on cute clothing and I can’t find a damn thing I like! I hate Lane Bryant because they are massively overpriced and most everything is tent-like or way too long (like it’s okay to be fat as long as you are also tall. Short and fat? Go home.) Department stores stock their plus sections with a lot of “old lady” clothes (pastels, cutesy appliques, tops with an elastic hem) and it’s a nightmare digging through all the ugly stuff. Target is very hit or miss and I resent the fact that everything I find cute in the plus section of my store is actually maternity, since there are maybe 6 racks between both sections. I do have luck with Old Navy thanks to their awful vanity sizing (I’m a size 18/20/22 and a XXL at Old Navy is big on me. This is true of no other store) but their clothing is cheap and falls apart so quickly. If it weren’t for Old Navy and thrift stores with a plus section, I’d be running around in sweatpants and men’s tshirts.

    All of that is one major reason why I love your blog so much. You inspire me to have fun again with style instead of feeling bitter because I can’t participate. I saved a picture of you from last summer in a lilac Wet Seal dress with a little white shrug over it because I want to look that gorgeous when I go to summer festivals and concerts instead of feeling self-conscious because everyone is half naked and stunning and I’m a sweaty, gross mess. I think this year will be the first time I proudly raise up my arms and don’t worry a bit about my arm fat jiggling.

    Anyway, you’re awesome and I love you.

    • fatgirlflow
      January 22, 2016 at 12:47 am

      AWWWWWW YOU ARE SO DAMN SWEET THANK YOU THIS MADE ME FEEL SO NICE!!!

  • Tiffany Kimble
    January 21, 2016 at 4:49 pm

    Yes…..I have been feeling the same. The store in baton rouge,la is garbage, it’s not one time that I go in there and their isn’t clothing scattered everywhere. When I do fine something I like guess what it’s not even plus size but it in plus size section. I have stop shopping online at forever 21 because of this….
    Thanks for spending this letter on our behalf. …
    #plussizedomatter
    #wewanttobecuteto

  • Forever 21
    January 21, 2016 at 10:33 pm

    Hi Corissa,

    Thank you so much for bringing this to our attention – we will be looping in the right departments to make sure this situation is addressed with the store. We can assure you that this is not an accurate representation of our brand’s visual merchandising and view of any of our customers. We are investing greatly in our Plus Size Collection this year and are always trying to improve the assortment and merchandising. In fact, we just launched our Plus Active collection and noticed that you wrote about it in your “Where to Shop Plus Size Activewear” article – thank you! We are also excited to announce that we have launched a @Forever21Plus Instagram profile to bring our most amazing content and new arrivals front and center. Thank you so much for your feedback and we genuinely appreciate you as our customer.

    -Forever 21

    • NYC
      January 22, 2016 at 3:55 am

      Can you do something about the plus sections in NYC too? It’s so frustrating that even in your flagship there’s still almost no plus size section! I would love to shop with you more often.

      Thanks!

  • Seonaid Jervis
    January 22, 2016 at 2:47 am

    A lot of the F21 stores are disappointing when it comes to there plus section . IE the setup. A lot of things for online aren’t available in store . Or the section is more or less neglected. F21 needs to look into this for sure in a lot of their outlets. But when i’ll give praise where its due . There is a F21 at Jersey Gardens Mall, NJ. And (the last time i visited at least) it was the bees knees. It was well up kept. lovely lighted and meshed so well with the rest of the store that while I was shopping smaller people came in started searching the racks and became genuinely confused when they realized everything was +sized. Maybe the management at this branch is more on their game, or more forward thinking or less prejudiced or ..whatever . But heres hoping other branches step their game up cuz . No one wants to feel like a second thought.

  • Affine marine
    January 22, 2016 at 4:05 am

    Wow! You work it! I can tell you are fed up and it’s sad that stores can’t just at least put the clothes on hangers for you! Or get better lighting! Plus size it forever 21 is part of the company, if it’s gonna be part of the company… Then it needs to be the same as an other exporence

  • Belinda Escobedo
    January 22, 2016 at 4:35 am

    I’m so glad I wasn’t the only one that saw the same thing. I live in Las Vegas and it makes me very upset the way the plus Section looks. Messy, unorganized, forgotten, and depressing. I work in a competing plus size retail store and I tell my customers the Same thing. Your shopping expirence is most important about feeling great about your purchase and feeling great about yourself. Thank you for this blog.❤️

  • Kris Schweighardt
    January 22, 2016 at 5:12 am

    Love this letter!!! You need to send it to H&M too! I was shocked by the very, very small section of plus size clothing in the store is visited. Literally two half walls and two rounders, and that was it!!!

  • Kristal
    January 25, 2016 at 6:33 pm

    I could not agree more! The plus size section in the Annapolis, MD store is shoved into a tiny messy corner on the second floor. (It is a HUGE 2 level store, previously a borders book store.) The shelves are always bare, the tables have random things thrown all over them, and the racks are filled so tightly with hangers that you can’t tell what is what. Despite the racks being full there are limited options. It’s as if they take the ugliest reject items they have and put them in the stores. I’ve never bought anything online because I’m one of those ppl who need to try things on. I go in once every 6 months or so with the hope that “maybe it’s different” but I am always disappointed.

  • Victoria
    February 9, 2016 at 5:06 pm

    So true,OMG!You always manage to express your idea in the best way.I support you so much in this,I mean here in Moscow we don’t have plus size section neither in Forever 21,nor in H&M and we don’t have Torrid which is really sad because it means that nothing in the stores would fit me.So I shop online all the time and get clothing pieces of high quality from Torrid (My size is 14-16) but when it comes to Forever 21…Well,I hardly fit their jeans and they were almost tore when I took them off…I think it’s an actual problem that we,plus size girls,have less options that the skinny ones and the clothing of our size usually do not frame our awesome bodies how it should!

  • Brittney
    February 15, 2016 at 7:26 am

    I think they may have heard your pleas! At least so in my forever 21 in Vancouver. I walked in to the store and headed back to the usual hole in the corner section you all are talking about and damn near had a heart attack when I saw the plus size section had moved……To the front of the store!! I was shocked. Plus the section was bursting at the seams! A lot of clothing!

  • Jen
    February 16, 2016 at 2:52 am

    Though where I’m located has a huge plus section it’s full of xl and 1x. Not only that you have to go up three sizes to fit something as simple as leggings! I’m like so you only go to a 3x but last year I bought the same pair and I was in a 1x are your clothing getting smaller ? I have a bad enough time with tops and even plus size stores do not sell my bra size. I need to write an open letter to lane Bryant. I am also confused about their sizing and why they can’t go up in cup size. I’m stuck going to Nordstrom if I need one atm and paying $80 plus. Don’t get me started on forever 21 tops. And I have something called thighs make the clothes fit over them. Same for lane Bryant. Thanks for such an honest letter. Oh and my plus section is upstairs and has a section of its own though straight bigger sizes are mixed it. (Wash DC)

  • Valerie (Lace Your Curves)
    February 17, 2016 at 7:00 pm

    I came across this today, and I absolutely love it! I’m probably much older than you, so I know that this has been an issue all of my life! Us fifty plus women, didn’t have the social media were we could actually reach out to these companies and hopefully make a change! I’ll be sharing this on our fan.

    • fatgirlflow
      February 17, 2016 at 7:53 pm

      Thank you Valerie! You bring up a great point about the over 50 crowd! I LOVE that the younger generation can connect and get representation via social media if needed.

  • Magan
    February 29, 2016 at 6:10 am

    Thank you so much for this! I went into the Forever21 store a couple of months ago and could literally find nothing that looked even a little bit good on me. I decided to give them another shot today. It was a terrible experience. It took me forever to even find the plus size section, as they had moved it since my last decent into the hell that they are. There were no signs to indicate where it was, so I just wondered around until I finally found it. In a corner. The rest of the store was clean and tidy, but the plus size section was completely destroyed and it was so hard to even find my size in anything. It was just sad. Once I was able to find my size and then walk across the store to fitting room, nothing fit right. It didn’t fit my body AT ALL. I’m sure some people are able to find clothes there that fit them well, but for me nothing that I actually liked suited my body type at all. This is why so many plus size women have to go online or to specialty stores and spend a fortune! My friends always have something to say about how much I spend on clothes, but I’m not a size 2. I cant just walk in somewhere and have it fit right. If I could buy clothes that fit me right for $20, I totally would, but I usually can’t. I’m onto a whole other issue now lol. Just wanted to state that I totally, wholeheartedly agree with you about Forever21 and to thank you for all of the body positivity. Keep up the great work!!! 🙂

  • Robyn Cota Cann
    March 28, 2016 at 4:57 pm

    Oh thank you for writing this! I’m an older “fat girl” who has been shamed her whole life. I’ve dieted and starved myself forever, so that I could literally fit in to the norms. Now that my metabolism and values have shifted I shop entirely in the plus section. When I do come to a place where the section and the people shopping there are enticing I tell the people working there that I feel respected for who I am. The salespeople usually look at me like I have three heads, sadly, but I have to say it out loud anyway. It is so rare.

  • Justbeingme
    May 24, 2016 at 9:45 am

    Girl, I went into Forever 21 in Perimeter mall yesterday and the plus size section was horrible. Mind you it was 11:30am on a Monday not a full day of being open then messy.

  • Lisa
    June 19, 2016 at 2:37 pm

    Just reading this and wanted to share my own experience of f21. Not only are the plus size clothes located in the basement which is absolutely disgusting the staff themselves are extremely rude and fatist. Because of recent weight loss, I can now fit into some of their clothes. On two occasions whilst being served I was made to feel horrible, the first staff member looked me up and down then commented on what a pretty necklace I was buying subtext because you obviously won’t get into the clothes. On the second occasion, I actually overheard a member of staff comment she’s too big for them anyway in an undertone. Isn’t it my business where I shop and what size I want to buy? The clothes fitted perfectly but that’s not the point, no one should make you feel bad like that, it’s bullying,

  • Deb
    June 28, 2016 at 7:15 pm

    There’s such a market for plus-sized clothing. Forever 21 should branch out and open plus-size outlets in major cities and go from there (nothing in the store but plus-size clothing)! They would most likely sell out of everything that’s fashionable. Forever 21 — test this recommendation.

    • Jay
      August 16, 2016 at 9:31 am

      I think that’s an awesome idea. They should test it out with pop-up stores, but I think that if they look at the success other brands have had doing the same thing, it’s totally an awesome idea!

  • Jei
    August 13, 2016 at 12:37 pm

    Hi Corissa! I’m Jei! I stumbled upon your post today, when I entered “Visual Merchandising” into my google search. My goal, was to see the work of other stores to better improve my craft, but I gained much more knowledge than I was after. I’m grateful. Let me start by saying first, how sorry I am for your experience at one of our stores. I apologize to you and the rest of the women who left a comment behind, for the way that you felt leaving. As you may have already guessed, I am employed by Forever 21 as a visual merchandiser. The visual integrity of the store and all its departments are the responsibility of our team. Though this was unlikely our store, I can agree that this is a problem at most our stores and with other companies as well. I am also, plus size. While at our store we work extremely hard to make every corner of our store look phenomenal, even still our brands (men’s and plus) do sometimes get the short end of the stick. We are under so much pressure just with our regular merchandise with a new major project happening almost weekly and having only a small window of time to complete sometimes major moves, that our energy can often times be exhausted by the time we reach plus. This is no excuse, and it can be improved by learning to better prioritize and organize our time. Which again, is why I stumbled in here in the first place and why, I am glad I did. It is my goal to better myself, it’s necessary in order to improve your shopping experience. So, thank you for sharing your story, it’s definitely taught me a lot. Feel free to reach out. I’m at “TheRealJei” on Instagram.

    Xo

    • fatgirlflow
      August 17, 2016 at 3:38 pm

      Thanks for taking the time to respond to this, it means a lot to me and I’m sure it means a lot to people who visit your store as well <3

  • Dorene
    August 14, 2016 at 5:30 pm

    It is also hard trying to find running clothes and running bras in plus sizes. I guess they assume if your plus size you don’t need exercise clothes. Being short and overweight is a challenge for me. Everything is too long, crotch hangs down to my knees, tops are cut too low and sleeves are way too long. It’s very frustrating. I agree the plus clothes are shapeless and ugly. I want to wear cute clothes. And what’s up with the jeans with no front pockets or very little pockets so it won’t fit a phone, or keys in them?

  • Jay
    August 16, 2016 at 9:29 am

    A few years ago, a friend of mine penned a complaint about a manager at one of the stores where we lived. All of the F21 stores in that area had plus size sections except for that one and the manager was very fatphobic. Wouldn’t even hire anyone above a certain size. She ended up getting replaced by another manager who brought in a rather decent section that was located in the middle of the store. Then I moved and I hit the jackpot. The store where I live now has a huuuuuge plus size section. It takes up, easily a good 1/3 of the store. They have a really large plus size markdown section, and it’s kept neat and clean and stocked. The staff there are super friendly, too.

    My only problem with their plus sizes now is that a lot of them are really short or need more fabric in the breast area. I sometimes have to go up a size just because of my boobs and then it’s a hit or miss if it fits elsewhere. Their waist lines seem to sit awkwardly too, compared to other plus size stores such as Torrid.

  • Jennie
    August 27, 2016 at 12:07 pm

    Thank you for this, I was just on the Forever 21 website, trying to find a plus store near me. The default store locator no longer has a “Plus” checkbox and doesn’t seem to work anyway (no stores found near me?!?).

    I found an older store locator–which told me my local store does, in fact, have a Plus section! Just called them to confirm. I told them I walked RIGHT PAST me their store on Thursday, since there was NO indication in their front window that they had my size! They are losing money!

  • Gillia
    September 28, 2016 at 9:22 am

    Hi everyone,

    Im not really sure this is the right place to ask this, but I am a plus size woman from the UK visiting Las Vegas in November this year.
    The offering of affordable plus size fashion in the UK is small, with perhaps only one or two stores selling on trend fashion pieces, The rest may sell a style for an older person ( I am 36).
    Does anyone have any pointers for good plus size shopping in Las Vegas. We are there for 5 nights only but I was hoping to grab some clothes for winter.
    I have been told that Torrid may be a good store to visit?

  • Sandra
    October 19, 2016 at 10:08 am

    There’s only one Forever21 in Pittsburgh that even has a Plus section in-store — it’s a small section, they don’t carry everything they do online so most of the time I have to order online. And every time I go in there they are using that section as the ‘stock’ area so you have to push wheeled racks out of the way or sometimes cannot even access the clothes you might want to look at. It’s always a mess and it’s as if they don’t give a crap and are just selling Plus because they feel like they have to — disgusting.

  • Joni
    November 27, 2016 at 12:24 pm

    Thank you for posting this. It has been a long time since I’ve felt ashamed of even asking if there is a plus size section, here in the stores of Puerto Rico. Only one store had a visible plus sign but the area was disorganized and with limited merchandise. What a shame. We deserve more as customers.